Terms and Conditions

Terms and Conditions

This privacy policy sets out how REDEO uses and protects any information that you give REDEO when you use this website. REDEO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. REDEO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 1, 2024.


What we collect We may collect the following information:

  • - Name
  • - Contact information including email address
  • - Demographic information such as postcode and preferences
  • - Other information relevant to customer inquiries What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • - Internal record keeping.
  • - We may use the information to improve our products and services.
  • - We may periodically send promotional email about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
  • - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail.
  • - We may use the information to customize the website according to your interests.
  • - We may provide your information to our third-party partners for marketing or promotional purposes.
  • - We will never sell your information.
  • - We may use your information with our Associate Companies ONLY.


Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites REDEO' website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Using the REDEO APP

  • Last Updated:

    This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our mobile application ("App"). By using the REDEO App, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.

  • Information We Collect

    Personal Information:

    • When you register for a REDEO account, we collect your information such as Name, telephone number, email, and location.
    • If you connect your social media accounts, we may collect information from those accounts.

    Usage Information:

    • We collect information about how you interact with the App, including pages visited, features used, and other usage statistics.

    Device Information:

    • We automatically collect device information such as device type, operating system, and unique device identifiers.

    Location Information:

    • With your consent, we may collect and process information about your device's location.

  • How We Use Your Information

    Providing and Improving the App:

    • We use your information to provide, personalize, and improve the App's features and functionality.

    Communication:

    • We may use your email address to send you important updates or information related to the App.

    Analytics and Research:

    • We may use aggregated and anonymized data for analytics and research purposes to enhance our services.

  • Information Sharing

    Third-Party Service Providers:

    • We may share your information with third-party service providers who assist us in providing and improving our services.

    Legal Compliance:

    • We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.

  • Your Choices

    Account Information:

    • ou can review and update your account information through the App.

    Location Information:

    • You can control location services through your device settings or the App settings.

Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

If you have any questions or concerns about this Privacy Policy, please contact us at technicalsupport@myredeo.com.

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